Quantrock
Quantrock

Legal

Terms of Use

Please read these terms carefully. By using our services, you agree to these Terms of Use and related policies.

Introduction

Quantrock provides investment tools powered by alternative data and AI. These Terms govern your access to our website, apps, and services.

Payment, Cancellation, and Refunds

Terms of Service

By completing payment, you agree to these Terms of Use.

Cancellation

Subscriptions can be canceled anytime in account settings. Cancellations do not refund the current billing cycle.

Refunds

Refunds are issued only per the stated Refund Policy; generally no refunds for partially used periods.

Taxes & Currency

Applicable taxes are based on your location; all charges are processed in USD and may be subject to your provider's exchange rates/fees.

Payment Disputes

Contact us within 7 days of invoice receipt to dispute any errors.

Governing Law (Payments)

Payment-related disputes are governed by the laws of the United Arab Emirates.

Information We Collect

Personal Data (e.g., name, email, demographics) you provide when you register or interact with features.

Derivative Data (e.g., IP, browser, OS, pages viewed) collected automatically.

Financial Data related to purchases; core payment data is stored by Stripe.

Mobile Device Data (device ID, model, OS, location for app access).

Third-Party Data when you connect external accounts.

Contest/Giveaway/Survey Data you submit.

How We Use Your Information

Create and manage your account; process payments and orders.

Provide support, resolve issues, and communicate updates.

Improve site/app performance, analyze usage, and personalize content.

Send newsletters, promotions, and targeted communications (where permitted).

Fraud prevention, security, and legal compliance.

Operate community features and user-to-user communications.

Disclosure of Information

Legal & Rights Protection

We may disclose information to comply with law, investigate violations, or protect rights and safety.

Service Providers

Sharing with vetted vendors for hosting, analytics, email delivery, payments, and support.

Marketing (with Consent)

Sharing with third parties for marketing where permitted or with opt-out options.

User Interactions & Posts

Profile details and posts may be visible to other users and public audiences.

Affiliates & Partners

Data may be shared with affiliates and business partners for offerings.

Analytics & Advertisers

We may work with analytics/ad networks; see Cookies & Analytics.

Business Transfers

Data may transfer in mergers, acquisitions, or bankruptcy.

Cookies, Ads & Analytics

Third-Party Websites

Links to third-party sites/apps are outside our control and not covered by this policy. Review their privacy and security practices before sharing information.

Security

We implement administrative, technical, and physical safeguards to protect personal information, but no method is completely secure.

Children's Policy

We do not knowingly solicit data from children under 13. If you believe a child has provided data, please contact us so we can remove it.

Do-Not-Track

Browsers/mobile OS may offer DNT settings. There is no uniform standard; we do not currently respond to DNT signals. If a standard is adopted, we will update this policy accordingly.

Your Choices & Controls

Review/update account info in settings or contact support to terminate your account.

Opt-out of emails via preferences or unsubscribe links.

Contact third parties directly to opt-out of their communications.

Questions about these Terms?

If you have questions or requests regarding these Terms or your data, please contact us.

Contact Support